Aninda bhattacharjee under whose supervision I was able to complete my On the Job training project successfully and whose help, stimulating suggestions and encouragement helped me all the time during training. I also would like to thank my team of outbound b2b of cox and kings who supported me in my successfully completion of this training program.

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I want to thank them for all their help, support, interest and valuable hints. I would also like to express my special thanks and gratitude to Dr. Rinzing Lama Asst. I would like to thank Mr. Aninda bhattacharjee for helping in compiling data used in this study, and for his useful suggestions on the manuscript. This work has been done during the course of my On the job training in Cox and Kings this report provides an analysis and evaluation of the work that I learned in the company. I was placed in the Outbound sales and operations department at first where I learnt how to speak with Agents of All over india and to sell them the products we made.

In this new department we were told to generate query of the DD Fit and Git packages training proved to be very beneficial as it provide a whole new experience of work life.

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Training is an act of increasing knowledge and skills of a person for doing a particular job more professionally. I learnt what are the roles and responsibilities as an sales and operation trainee. This dissertation provides an Process of Cox and Kings outbound Sales and operations from tourism perspective and Different Aspects of various offers of cox and kings packages.

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Its India operations are headquartered in Mumbai and has the status of a limited company. This division also provides specialist services to foreign participants visiting India for international meetings, conferences, ad hoc incentives and exhibitions and also caters for domestic conferences and corporate incentives. Ground related services to international cruise companies touching Indian shore with a provision of shore excursions are other leading activities of this division.

This is targeted at the more discerning Free Individual Traveller 'Luxury Escapes' It takes a travel company that has been round for two hundred years, to know everything about royal treatment. Spoil yourself. Get pampered rotten. Holiday like a king. Join us as we unveil country after country laced with sinful indulgence and fine living. The finest luxury hotels in the world to the most exclusive entertainment experiences await you.

All travel requirements will be controlled through the off shore 24 x 7 Travel Center based in Mumbai. The itineraries are carefully planned coach tours with a mix of essential sightseeing and activities.

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The hotels used are normally first class hotels ranging in the 3 star to 4 star categories. Optional excursions are also provided which can be chosen to enhance the holiday experience.

The advantages of these tours are that they are value for money tours. The tours are quite fast paced and the Indian meal provided at Indian restaurants give the home like feeling to the holiday away from home. Moreover, the presence of Indian Tour Manager helps to engage with the foreign land more easily and effectively. From flights and hotels to meals and transfers, everything is taken care of in these tours. One more specialty of these tours is the inclusion of only breakfast which makes it easier to explore the local cuisine of the destination.

Rail Europe holidays, tours to exotic islands, and instant holidays for short durations are also available. Cox and Kings is one of the first travel companies to be granted the license as the Authorized Dealer - Category II under the new licensing regime. Business activities may include a conference, negotiation or exploratory business visit.

Short-term work is only permitted in strictly limited circumstances. Visa is available to all passport holders who want to visit any country for business purposes.



Sponsorship may or may not be required; this depends from country to country. Preparing Record of sales call made and query generated in excel and making commission invoice in excel. Approvals from the headquarters 2. To do so, we were given a list of all the franchises under Cox and kings and travel agents from Northern India.

Through tele-calling, we were asked to inform the details and benefits of the Booking form filling For Different packages:The second task given to me to fill booking form of different Europe packages such as European glimpse,marvels of Europe,Europe rhapsody etc. File Maintaining: During my training I arranged and managed the cliental file which is opened in the name of client. This file mentions everything regarding the tour of a tourist or a group of tourists.

Usually, the cover page of file mentions departure date, name of lead PAX, no of adults and child, type of transport air, water, road and rail , duration of tour, destination, total cost of tour, date of booking, the name of sales and operations executive for the file etc. This form consists of lead passengers name,address,cell no,booking id,tour name,date of departure,date of booking and passenager name,passport no.

In Outbound B2B department of Cox and Kings, intranet is used to record all the travel agents and customer related data right from booking to recording the full amount paid by the customers and entering the database of travel agents who want to attain the franchise or just want to have a connection with this years old travel agency. The next step is to choose the type of category as required by the customer.

To complete the booking process, passport copies of all the travelers and pan card of the group head or individual is compulsory. We're unable to sign you in because the password entered incorrect. You exceed the OTP limit. Please try again after some time. Resend OTP. Type the characters you see in the image below. You are already registered with us as Facebook user. Please login using your Facebook account Login with Facebook. Don't have an account?

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SBI Holiday Savings Account (Cox & Kings) - Personal Banking

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