• Matrix Forex Card General FAQs| Forex Card FAQs - Matrix Cellular.
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This technology is mandatory in several foreign countries,especially those in Europe. The Chip inside your Matrix Forex Card helps protect against attacks by fraudsters in point-of-sale transactions. Complimentary Comprehensive Travel Insurance Coverage - Card member is extended complimentary insurance coverage — Personal Accident Death ; Loss of Travel Documents; Hijacking; Delay in receipt of checked baggage; Missing of connecting internal flight during Transit; Lost card liability; counterfeit card liability.

The chip card is also known as EMV Card. This organization has set the standards for payment cards with chip.

Due to the increasing fraud and misuse with the payments done by magnetic stripe cards, the smart EMV cards have been developed according to the EMV standard in order to prevent fraud and misuse. This makes the chip card more secure against card fraud than cards that rely only on data encoded in a magnetic stripe on the back of the card.

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Yes, if you want to block the card temporarily, you can do so yourself through the Internet log-in or you may call our hour Customer Care. You will need to follow a similar process to get the card active again.



In Same Currency: An individual can purchase and hold a single card of the same currency at any given point of time. In Multiple Currencies: If you are travelling to more than one country on a single trip, then more than one travel card can be issued to you in different currencies, albeit in different currencies, is within the overall RBI approved limits for the trip.

You may load a minimum of units of currency that you have chosen for the card. If you choose to use the DCC service, the merchant will convert the purchase price of goods or services at the point of sale from the currency in which the price i. You can buy the Card at the foreign exchange rate prevalent on the day as offered by the Matrix branch.

Key Highlights of ICICI Bank Credit Card Eligibility

Similarly, for refunds, the prevailing exchange rate is applied. A Travel Card can be loaded with only one currency. However, you can take a card each for every currency that you want. You may also choose to carry a card in only one currency and use it worldwide, irrespective of the currency of the destination country. However, a card in one currency can be used to transact anywhere across the world.

Forex Prepaid Card - ATM Cash Limit, Fees - ICICI Bank

No, you cannot use the card in India, Nepal and Bhutan. The balance displayed would be in Indian Rupee equivalent. Refunds have to be claimed within days from your date of arrival as per RBI regulations. If you do not avail of the refund on time, the card would be suspended and you could face legal action. The card comes with zero lost card liability after its loss being reported.

Forex travel cards can help carry cash abroad, but be cautious

Immediately report the loss of the card by calling up the 24 hour Customer Care. We would block the card from any further usage. On request, the Replacement Card can then be activated. In case the Replacement Card is also lost, a replacement card would be shipped to an address of the customer's choice. You may need a replacement card if the primary card is misplaced or lost.

IMPORTANT NOTICE:

A replacement card is available in the card kit at the time of purchase. The replacement card can be activated by calling up the call centre and requesting for balance transfer. Should you happen to lose both, the primary as well as the replacement card, you can ask for another replacement card that will be sent to your location.

Any transaction, which is done in an offline mode Manual key entry would be declined, as it does not get routed to the online system.

If you need any other information regarding the Matrix Forex Card, please call our hour Customer Care. ATMs are designed to prevent fraudulent transactions and may withhold your cardwhen you make multiple attempts to withdraw cash with an incorrect PIN. If this happens, please report it immediately. There should be a local helpline number displayed at the ATM or, if the ATM is next to a bank branch, you can contact the bank staff. You would be asked to identify yourself through relevant ID documents. If you are unable to recover your card, notify your bank immediately and request for blocking ofthe card to avoid any misuse.

Please inform your bank if you received an incorrect amount. This would typically be spotted by the ATM owner and the ATM owner will seek to adjust the transaction amount with your card issuer; hence making sure your account is debited with the correct amount.

Step 3: If the card is still getting declined, walk into the nearest ATM to check the available balance on the card. Reproduction of news articles, photos, videos or any other content in whole or in part in any form or medium without express writtern permission of moneycontrol. Know More. ICICI Bank to levy fee of Rs 50 for cash deposits by customers in cash recyclers during non-business hours and bank holidays "Effective November 1, , a convenience fee of Rs 50 per transaction, will be levied on cash deposited in the cash acceptor or recycler machines on bank holidays and between pm and am on working days".

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