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At the moment we only accept cards in GBP. Unfortunately, we do not accept Maestro cards. How do I add or delete my bank cards? Click "SAVE" when finished. To delete a card that appears on your debit cards page, locate the card and click on the red "x" in the right hand corner. Can a friend transfer money to my EasyFX account? Unfortunately for anti-fraud reasons, this is not possible. How do I transfer money to my own bank account? To transfer money to your own bank account, you must first add yourself as a beneficiary.

To do this, take the following steps: Log in to your EasyFX account and select "Beneficiaries" from the sidebar menu. You will then be taken to the Beneficiaries page. Click on this symbol to add a beneficiary. A pop up will appear with two options: "Personal" for adding a person you wish to pay, or "Corporate" if you wish to pay a business. Click on the "Personal" option this time. When you are finished, click on "SAVE". Your new beneficiary ie. Beside each beneficiary is a small menu with three vertical dots [ Click on the dots beside your name, and you will see a dropdown menu.

In the menu, click on the option for "Send payment". You will then be directed to the "Send payment" page, where you can fill in the amount you wish to pay yourself, and a reference if needed. How do I transfer money to a business or a person? In the sidebar menu, click on "Beneficiaries". A page will load with a list of your beneficiaries.

To pay someone on your existing list of beneficiaries, click on the three vertical dots beside the person's name. A small menu will appear.

Click on the "Send payment" option. Choose "Personal" if paying a person, and "Corporate" if paying a business. Then, fill in the details of the beneficiary you want to pay, clicking on "SAVE" when you're finished. Once you have done this, the new beneficiary's name will appear in your list of beneficiaries and you can select the "Send payment option" in step 2 above. You will now be directed to the "Send payment" page.

Nedbank Travel Card

Enter the amount you wish to pay your beneficiary, and a reference if needed for example: "holiday money". You will then receive a message at the bottom of the screen saying "Success! Payment sent successfully". Will I be charged to make a transfer?

No, at this point in time, transfers are free for EasyFX customers. How do I add a beneficiary? Log in to your EasyFX account and select "Beneficiaries" from the sidebar menu. Click on the option that applies to you in this instance. Your new beneficiary will appear in the list of beneficiaries on the "beneficiaries" page. How do I withdraw money from an ATM without being charged a fee?

In countries like this we would advise that you try and minimise how many ATM withdrawals you need to make. How do I get the best rate when withdrawing money from an ATM? Some ATMs and merchant terminals will ask if you want to pay in a particular currency. Can I check my balance at an ATM? Unfortunately you cannot check your balance at an ATM. Instead, you can check your balance by using the EasyFX app, or by logging on to your account via the website. How do I get a statement for my EasyFX account?

In the sidebar menu, select "Statements". There, you should see a list of your recent transactions. What do I need to do before I travel?

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Make sure you have activated your card, loaded your account, and we suggest making a couple of transactions before you go. We recommend that you have the mobile app installed and your mobile device set up to receive notifications so that you can complete authentication using push notification if required- that way you don't need to worry about expensive roaming charges receiving SMS.

Do I need to buy currency before I go away? You don't have to buy currency before you go away, all you need is a positive balance on your account e.

INR Wallet

EasyFX will convert to your spending currency in real time at a great exchange rate. We will send you an email with a link embedded, and an SMS code to your registered mobile number. Click on the link making sure to use the same browser. Use the virtual keypad by hovering your mouse over the relevant digits and clicking to input your SMS code. Input your new password to complete the process. If you do not possess a currency card, please contact customer services to re set your password.

Customer services are available 9 AM- How do I close my account? To avoid this fee simply use your card within the last 12 months. There is no obligation to keep your account funded when you are not using it. If you do wish to close your account, it's simple and straightforward. Exchange any leftover currency back into your home currency e. Transfer any remaining credit balance back to your bank account.

FOREX CARDS

If you need help with exchanging currency or sending money back to your account, our support team can help with this too. General What is EasyFX and how is it different? EasyFX is the smart traveller's choice for taking currency abroad. With EasyFX, you get your own prepaid currency card which allows you to spend money, withdraw cash and make transfers with no international fees. You'll get your own currency account which you can top up using an app, from any device.

With EasyFX, you can keep several currencies at once on your account, and you can give additional cards to family members or colleagues. How do I get the EasyFX app? To download the app, click on the button that applies to you. Who can use the EasyFX Card? EasyFX Card is available to users living in the following countries: 1.